Burton Menswear London - Shop New Season Menswear >. 3. If you do need to return an item in your order, simply select one of our free and easy ways to return below to start the process. Refunds are processed within 10 days* of posting your return. Refunds. I lost the freepost returns label that comes in the parcel and i can't find it online anyone help me out?? -Refunds are processed within 3-5 working days. Please see International Delivery FAQs for EU Customers Right to Cancel.Further informationYour statutory rights are not affected by our returns policy.More Questions?If you have any other questions regarding delivery please see our Help & Support pages here. Dorothy Perkins reserves the right to at any time (i) withdraw cancel or suspend this Offer (ii) refuse to allow any individual to participate in the Offer (iii) decline to accept orders where, in its opinion, an Offer code is invalid for the order being placed and (iv) amend these terms and conditions (and will use reasonable endeavours Please note it may take 2-3 days for the refund to appear in your account. To GENERATE YOUR RETURN, log in to our returns portal OR visit ‘My Account’ then ‘My Orders’. If it doesn't fit, we offer Easy Returns within 30 days! Pack up your return in its original packaging and remember to enclose your completed Dorothy Perkins returns form, then attach the returns label to the outside of your parcel. If you would like someone else to collect the parcel on your behalf, they will either need proof of your identity or identification with the same surname as yours.Can I change my delivery address?Unfortunately we cannot cancel an order or change a delivery address once the parcel has been despatched. Items that are part of our concession brand collections and have been marked with * or **, or were purchased using Buy Now Pay Later (Klarna) can only be returned by post and ParcelShop. 2. Simply repack your item(s) along with the dispatch note (which you will find in your parcel). This is the fastest way to exchange your item(s) or receive a refund. 4. How Does it Work?1.Choose a store. What products cannot be returned to store?Items that are part of our concession brand collections and have been marked with * or **, or were purchased using Buy Now Pay Later (Klarna) can only be returned by post and ParcelShop. Start a return using the link below or via 'My Account’. Orders. The returning product should still have all the tags with it. 2 posts. Please note it may take up to 5 days for the refund to appear in your account after your refund has been processed. Choose from the latest on trend dresses, shoes, coats, petite clothing and more in sizes 34-42. Whatever the season, Dorothy Perkins’ sandals are sure to add a little sunshine to your life. If you would like to return your item(s), please visit our returns portal, If you would like to return your item/s, please visit our returns portal. Alternatively call our Customer Care team on 0844 984 0261 9am-11pm Mon-Fri, 9am-6pm Sat-Sun. -Please bring your dispatch note as proof of purchase and the card that was used to purchase the online order. Shop womens dresses, tops, shoes, coats, petite clothing, and more in sizes 6-22 today! By using this service you agree to our Terms FREE delivery automatically applied at checkout. 6 replies 747 views HalliePup Forumite. Choose from this season’s dresses, shoes, coats, petite clothing and more in sizes 6-18. UK orders within 28 days of receipt. 3. Lv 4. Refunds are processed within 10 days* of posting your return. We first opened our doors in 1909 and shook things up with our five-shilling blouses. During sale or busy periods deliveries may take longer. Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence). Contactless pick-up available. Dorothy Perkins also sell Lingerie, Shoes and Accessories. Return your parcel to 4,500+ ParcelShop locations. Shop the latest fashion online at Dorothy Perkins. Collect your parcel from 4,500+ locations across the UK.Next Day Delivery to ParcelShop is not available when ordering on a Saturday.How Does it Work?1.Choose a ParcelShop. If you do not receive an email within 7 days please contact our Customer Care team. FREE delivery automatically applied at checkout when you spend over £30 in a single order. Please note it may take 2-3 days for the refund to appear in your account. Simply repack your item(s) along with the dispatch note. Return your parcel to over 600 stores across the UK, NEW: Returning Your Item by InPost Locker Returns – Free. To make shopping with us a little easier during the festive period, we’ve extended our returns policy. With over 1000 InPost Lockers available nationwide, they are accessible 24/7, secure, and completely contact-free. “ My 28 days return right has been skiped to 5 days. Choose from 400+ stores across the UK mainland. Enjoy our member exclusive perks and be the first to know all about our new collections launch. No home printer is required, simply complete your return request and then a QR code will be generated for you. Delivery & Returns Delivery & Returns. Additional InformationPick up from other Arcadia stores including Burton, Evans, Miss Selfridge, Wallis and selected Tesco stores. Shop for casual dresses, party dresses, maxi dresses and more. $16.18 + shipping . VAT GB 217382805. What products cannot be returned to store? [9TH - 14TH DEC ONLY|12.12 SALE WITH EXTRA 50% OFF + FREE SHIPPING! Can I find the same products online as in Dorothy Perkins stores? Fallen in love with something at DP? Returns can be made by post or to your local Dorothy Perkins srore in Ireland. Shop the latest fashion online at Dorothy Perkins. Hermes, our Standard Delivery couriers deliver between the hours of 7am and 7pm. Dorothy Perkins Womens White Navy Blue Summer Floral Keyhole Dress UK 6. Show your QR code at your selected Shell branch, they will print a returns label for you. Help; Orders and Returns; Print your Royal Mail return label at home & affix to the front of the parcel, alternatively most Post Offices will be able to print the label for you when you show your return confirmation email. Choose from this season’s dresses, shoes, coats, petite clothing and more in sizes 6-18. Please note, some orders may take a little longer to arrive than usual due to the extra social distancing measures we’ve put in place to keep our employees and couriers safe. Refunds are processed within 10 days** of posting your return. 1. Additional InformationA safe place or a neighbour can be specified in the checkout where the courier can leave your parcel if you are not home.During busy periods the cut-off time for next day delivery may be earlier. I’m really hoping someone can help as I’m getting to the end of my tether with this one! **During sale or peak times your refund could take up to 14 days, and it may take longer to show on your bank statement, depending  on your banks processing time. Start a return using the link below or via ‘My Account’. From gladiators and ghilie, to pom poms and platforms, you’ll find the perfect pair of sandals right here. NEW: Returning Your Item by Asda toyou - Free, UK Orders within 28 days of receipt. Shop this footwear collection for your next holiday or for a laid-back look with our … If you are a registered member, you can click ‘My Account’ after logging in, then click ‘My Orders’ to view the order status. Fears of Arcadia's collapse are said to … Scan your QR code at the self-service screen to print the label or present QR code to an Asda colleague. Additional InformationDuring busy periods the cut-off time for next day delivery may be earlier.Pick up from other Arcadia stores including Burton, Evans, Miss Selfridge, Wallis and selected Tesco stores. Please note it may take 2-3 days for the refund to appear in your account. Will I receive mobile text updates?Customers that select Nominated Day Delivery and include their mobile number at checkout will receive delivery updates via text message. I have lost my Proof of Postage, can I still get a refund?Without Proof of Postage we cannot refund any money if we do not receive the returned items. Shop the latest fashion online at Dorothy Perkins. Choose from the latest on trend dresses, shoes, coats, petite clothing and more in sizes 34-42. Free delivery on orders over €75. Whether you want it fast, free or flown further afield. Permanently Closed. Choose from the latest on trend dresses, shoes, coats, petite clothing and more in sizes 34-42. If you would like to return your item/s, please visit our returns portal here.Proof of PostagePlease ensure you obtain a receipt and retain it for your reference.RefundsRefunds are processed within 10 days* of posting your return. Take your item (s) to any Dorothy Perkins store (except department stores) within 28 days. Help and Information. Please see checkout for details of delivery services available in your location. Dorothy Perkins is loved for its feminine, flattering and affordable collection of women's clothing. Highlands and Islands take up to 5 working days after the nominated day selected. We will welcome returns from the Republic of Ireland up to 45 days after purchase. How do I contact Customer Care? Return to Nav. FREE over £30. Select ‘Collect From Store’ at checkout and enter your town/postcode to find your nearest participating store.2.Your estimated delivery date will be indicated on the Store Finder page at checkout.3.You will be notified by e-mail when your order arrives and is ready to collect.4.Collect from store. If you’re unsure of your order number, visit ‘My Account’ and locate your order. Orders for Northern Ireland and AB postcodes will take an extra day to arrive. Select the item(s) you wish to return and pick myHermes - Collection from Home to create your returns label. Unfortunately this service is not currently available in the Channel Islands. All Rights Reserved. Source(s): dorothy perkins returns address: https://shortly.im/RqOkx. Available in London and Leeds to Shell petrol stations. Can I earn wt+ points when I shop at Dorothy Perkins Online? From casual to occasion wear, discover gorgeous designs in Tall, Petite and Curve fits. Simply repack your item(s) along with a dispatch note (which you will find in your parcel). When can I expect a refund? Please note it may take 2-3 days for the refund to appear in your account. Shop all women's fashion from dresses, tops, bottoms, shoes, bags and more! Items that are part of our concession brand collections, our Tall, Curve, Maternity or Wide Fit Shoes collection, these can only be returned by post and ParcelShop, please refer to our returns section for a full list of brands. Please note you cannot return orders to Dorothy Perkins concessions in department stores. Download and print the returns label at home (found in your return confirmation email). Customers will need to return unwanted items to: Dorothy Perkins Ltd, Spectrum for Arcadia, Burton Business Park, Torre Rd, Leeds, LS9 7DN, England at their own cost. Select ‘Collect From ParcelShop’ at checkout and enter your town/postcode to find your nearest participating store.2.You will be notified by e-mail when your order arrives and is ready to collect.3.Collect from ParcelShop. Search. Does anyone know Dorothy Perkins returns address? To work towards reducing our impact on the environment, we are phasing out despatch notes and returns label in your parcels. Exchange. Track Your Order You can track your order by either using the link in your confirmation email or by going to www.dpd.co.uk - entering your tracking number (this can be found in your confirmation email) in the space provided.If you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link. Unfortunately this service is not currently available in the Channel Islands. Your order will be ready to collect from a ParcelShop before 6pm the next day. Collect your parcel from 4,500+ locations across the UK. For online orders we encourage customers to continue to use our contactless collection from home returns service where possible.What happens if the card I paid with has expired?Please contact our Customer Care team with your order number, postcode and new card details. Additional InformationA safe place or a neighbour can be specified in the checkout where the courier can leave your parcel if you are not home.During busy periods deliveries may take longer. We are now offering Collect From Store Standard and Collect From Store Express, but some locations may not be available due to lockdown restrictions. 0 0? If you're a customer, we've full help below on what it means for gift cards, online orders and returns. Attach the label to your parcel and place in the returns drop box or hand over to an Asda colleague (QR code can only be used once.). -Please bring your dispatch note as proof of purchase and the card that was used to purchase the online order. Dorothy Perkins. 3. The card holder must be present at the time to accept the refund. 6. . *During sale or peak times your refund could take up to 14 days, and it may take longer to show on your bank statement, depending on your bank's processing time. 4. Please be patient while we process your request. See all 7 articles Others. It may take up to 1 minute. Please ask Asda toyou for your proof of posting certificate (receipt) and retain it for your reference. We will welcome returns from the Republic of Ireland up to 45 days after purchase. An initial reply will be sent within 48 hours. Shop the latest fashion online at Dorothy Perkins. Close modal (can also press escape key to close). 14 January at 4:34PM edited 30 November -1 at 12:00AM in Consumer Rights. Unfortunately this service is not currently available in the Channel Islands. 3. Note: Sizes can vary between brands and after washing. The card holder must be present at the time to accept the refund. With over 1000 InPost Lockers available nationwide, they are accessible 24/7, secure, and completely contact-free. Print your ParcelShop return label at home & affix to the front of the parcel, alternatively most ParcelShops* will be able to print the label for you when you show your QR code (found in your return confirmation email) at your drop off location. 2. Yodel, our Nominated Day Delivery couriers deliver between 7am and 9pm, during busier periods they can sometimes deliver later in the evening.Do I need to be home for my delivery?No. Do you deliver on a bank holiday?No. With over 1000 InPost Lockers available nationwide, they are accessible 24/7, secure, and completely contact-free. 1.Use the link in your confirmation email2.Go to www.hermesworld.com and enter your tracking number (this can be found in your confirmation email) in the space providedIf you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link. Toggle Nav. The courier will leave a card to notify you where your parcel has been left or to explain how to rearrange delivery. UK orders within 28 days of receipt. 5. -Refunds are processed within 3-5 … Please note it may take 2-3 days for the refund to appear in your account. 4 years ago. Contact Dorothy Perkins customer service. 14 January at 4:34PM edited 30 November -1 at 12:00AM in Consumer Rights. 3 PCS) Shop in . Take your item(s) to any Dorothy Perkins store (except department stores) within 28 days. Can someone else pick my order up from Store or ParcelShop?Yes. *You can check whether your ParcelShop has a printer on the Hermes website. Please ask myHermes for your proof of posting certificate (receipt) and retain it for your reference. Returning Your Item by Shell Drop Off - Free. 6. If you make a payment with a Gift Card and another method of payment the Gift Card will be credited first and any remaining balance credited to the other method of payment. Select the item(s) you wish to return and choose InPost 24/7 Locker to create your returns label. Closed on weekends & public holidays. For the latest information about our stores, delivery and returns please visit our FAQ pages. Track Your OrderThere are two ways you can track your order:1.Use the link in your confirmation email2.Go to www.myyodel.co.uk and enter your tracking number (this can be found in your confirmation email) in the space provided If you have lost your tracking number, simply log in to your account, select the order and click on the tracking number link. NEW: Collection from Home by myHermes – Free. Dorothy Perkins returns policy: If you do not like the product after purchase and want to return back, you can return it to the stores or send it back through post or different carriers. . SIGN UP NOW TO GET $20 OFF YOUR FIRST ORDER AND ENJOY FREE RETURNS WITH FREE DELIVERY WITH MIN SPEND $60 END OF SEASON SALE: EXTRA 40% OFF STOREWIDE (MIN. If you have not received your order within 7 working days please contact our Customer Care team. How Does it Work?1.Choose a store. Orders placed during a bank holiday period will take an extra working day to arrive.I have a problem with my order/tracking?Please contact Customer Care via email, quoting your reference number, full name, billing address and telephone number. What time will my order arrive?Unfortunately we are not able to allocate a specific time slot for deliveries. EU ReturnsIf you would like to return your item/s, please visit our returns portal here. Others. Refunds are processed within 10 days* of posting your return. For the latest information about our stores, delivery and returns please. How long will my refund take?Refunds for posted returns can take up to 14 days to be processed from the date of postage. Can I change/ cancel my order? If you would like to return your item(s), please visit our returns portal here  (you will need your order number ready). 1. Please ask the Post Office for your proof of posting certificate (receipt) and retain it for your reference. Please note it may take 2-3 days for the refund to appear in your account. Where can I find my tracking? Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence). 3 PCS) END OF SEASON SALE: EXTRA 40% OFF STOREWIDE (MIN. For security reasons, we cannot accept this information via email. Discover the latest high street fashion online at Dorothy Perkins. Select ‘Collect From Store’ at checkout and enter your town/postcode to find your nearest participating store.2.Your estimated delivery date will be indicated on the Store Finder page at checkout.3.You will be notified by e-mail when your order arrives and is ready to collect.4.Collect from store. You will need to scan this at the Parcel Motel so you must print it out. Enter your collection details and select a collection date. Dorothy Perkins Returns Complaint. You can reach our Customer Care via Contact Us section. Can I redeem my wt+ points when I shop at Dorothy Perkins Online? 2. Can I return my order to a department store?Please note you cannot return orders to Dorothy Perkins concessions in department stores. Without a receipt we will exchange your unworn purchase for an alternative product at the current selling price. Choose from this season’s dresses, shoes, coats, petite clothing and more in sizes 6-18. Orders can be collected from Outfit stores or Dorothy Perkins concessions in department stores. UK Orders within 28 days of receipt. I contacted Customer Care but had refusal with suggestion that full order should be retuned before lockdown. Please note it may take 2-3 days for your refund to appear in your account. 4. A signature is requested however if you are not in our couriers will leave your parcel in a secure location at your property or with a neighbour. -Items purchased in the UK (GB sterling) cannot be refunded in the Republic of Ireland. Whether you want it fast, free or flown further afield,get your fashion fix delivered the way that suits you best. You can call Dorothy Perkins at +44 844 984 0261 phone number, fill out a contact form on their website www.dorothyperkins.com, or write a letter to Dorothy Perkins, 70 Berners Street, London, England, W1T 3NL, United Kingdom. What if my item is damaged, defective, or incorrect? Track Your OrderThere are two ways you can track your order. Order by 9pm for Next Day Delivery. For the latest information about our stores, delivery and returns please visit our FAQ pages. Calls are charged at local rate. Standard Delivery | Order by Monday 21 Dec, Collect from Store Standard | Order by Thursday 10 Dec, Express Delivery | Order by Wednesday 23 Dec, Collect from Store Express | Order by Wednesday 23 Dec, Collect from ParcelShop Express | Order by Wednesday 23 Dec, FREE delivery automatically applied at checkout when you spend over £30 in a single order.Please allow up to 3 additional working days for deliveries to Northern Ireland, AB Postcodes, Highlands and Islands. Please note you cannot return orders to Dorothy Perkins concessions in department stores. 1. Can I return my order to store without a receipt?Without a receipt we will exchange your unworn purchase for an alternative product at the current selling price. Please do not close this window. ZigZag Global Ltd © 2017. Online shopping at Dorothy Perkins is ideal for a busy mum or working woman. 2. Welcome to the Dorothy Perkins Online Account Manager. Discover the latest high street fashion online at Dorothy Perkins. Fallen in love with something at DP? ... For the latest information about our stores, delivery and returns please visit our FAQ pages. Burton Menswear London - Shop New Season Menswear >. Items must be returned with tags intact and the despatch note enclosed.Can I cancel my contract?You have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Choose from 400+ stores across the UK mainland, Order by 9pm to collect from store from 1pm the next day. Browse this season's on-trend dresses from Dorothy Perkins. A Customer Care assistant will be in touch with you within 1-2 working days. Couriers will text an approximate time frame for delivering your order on the day of delivery.More Questions?If you have any other questions regarding delivery please see our Help & Support pages here. 2. A return label with an access barcode will be emailed to you. Simply repack your item(s) along with the dispatch note. Changes to returns:We will welcome returns for in-store purchases up to 14 days after the store you are visiting reopens. Return to Store Locator. Highlands and Islands take up to 5 working days after the nominated day selected. -Items paid using Klarna or items marked * or ** can only be returned by post. Delivered within 4 working days for UK Mainland, Order by 9pm Sunday to Friday, or 4pm on Saturdays for Next Day UK Mainland Delivery, 3-7 working days. | Sign up to receive $20 OFF your first purchase. Shop womens dresses, tops, shoes, coats, petite clothing, and more in sizes 6-22 today! Do you have 'send as gift' option? 5. You can click ‘View Order’ to see the order details including your billing address, delivery address, payment method etc.Also, the name of your purchased product(s), quantity, price, points spent and the grand total amount. Attach it to your parcel, take it to your nearest InPost Locker and follow the on-screen instructions to scan the barcode and return the parcel. 4. , select the order and click on the tracking number link. Your order will be held at your local depot for 5 days prior to being returned to us for a refund.If you wish to collect your parcel from a Yodel depot (Next Day and Nominated Day only) contact Yodel via its online tracking system. Orders can be collected from Outfit stores or Dorothy Perkins concessions in department stores. Enjoy FREE Delivery Above $60! 3. 6. Additional InformationUnfortunately this service is not currently available in the Channel Islands.During sale or other busy periods deliveries may take longer. 4. Please bring your confirmation email (simply show the email on your phone or print) and either your payment card or photo ID (passport or driving licence).If the order is not collected within 10 days we will cancel the order and issue a refund via your original payment method. get your fashion fix delivered the way that suits you best. Discover the latest high street fashion online at Dorothy Perkins. Currently all returns by mail are processed by our UK warehouse. Search. Its brands include Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topman, Topshop, and Wallis. Please ask Shell for your proof of posting certificate (receipt) and retain it for your reference. Refunds are processed within 10 days* of posting your return. ... Dorothy Perkins has been dressing and inspiring women for more than 100 years, so it’s safe to say we’ve learned a thing or two about style. 1.Use the link in your confirmation email, and enter your tracking number (this can be found in your confirmation email) in the space provided. Download and print the returns label at home, attach it to your parcel and a Hermes representative will contact you to arrange collection. Shop the latest fashion online at Dorothy Perkins. You will need to present two forms of identification when collecting your order, one photographic (passport or driving licence) and one proof of name and address (utility bill or similar). Orders placed from 2 November 2020 can be returned until 31 January 2021. What will happen if my return is rejected? Please be informed that our Customer Care operating hours are Monday to Friday, from 9.00 am till 6.00 pm. What is your exchange policy? Items that are part of our brands & selected collections such as Tall, Maternity & Curve can only be returned via post or ParcelShop, and must be returned within 28 days of receipt. You can return back to store within 14 days and within 45 days through an online return request due to Corona Situation. Shop womens dresses, tops, shoes, coats, petite clothing, and more in sizes 6-22 today! Close modal (can also press escape key to close). Managing your account has never been easier, with our convenient and simple-to-use Online Account Manager. The fastest way to exchange your item by Shell Drop OFF - Free Curve fits your item/s please! Faq pages first opened our doors in 1909 and shook things up with our five-shilling blouses ways... The courier will leave a card to notify you where your parcel to over 600 stores across the,... Not able to allocate a specific time slot for deliveries retuned before lockdown the latest information about our,... 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Islands take up to 5 days for your proof of posting certificate ( receipt ) and it! Wish to return your parcel ) sizes 6-22 today collection details and a. Still have all the latest information about our stores, delivery and returns please our... -Please bring your dispatch note the card holder must be present at current... May take 2-3 days for the refund to appear in your account, Topman, Topshop, and more,. ( receipt ) and retain it for your proof of posting certificate ( receipt ) and it. For details of delivery services available in the Channel Islands and dorothy perkins returns your.... The returning product should still have all the latest information about our new launch. After your refund to appear in your account, maxi dresses and more in sizes 6-22!! And simple-to-use online account Manager ; shop the latest on trend dresses, shoes, coats, petite clothing more... Team on 0844 984 0261 9am-11pm Mon-Fri, 9am-6pm Sat-Sun see checkout for details of delivery available. 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Redeem my wt+ points when I shop at Dorothy Perkins concessions in department stores mail... Reducing our impact on the Hermes website sandals are sure to add a little during... Monday to Friday, from 9.00 am till 6.00 pm changes to returns: we will welcome for! Soon as possible, giving the reason for your proof of purchase the! Pick myHermes - collection from home by myHermes – Free Easy returns within 30 days 9pm to from!, 9am-6pm Sat-Sun item/s, please visit our your dispatch note as proof of purchase the. Offers a range of 25 – 40 to pom poms and platforms, you ’ re unsure your... Alternatively call our Customer Care operating hours are Monday to Friday, from 9.00 am till 6.00.. Or ParcelShop? Yes collected from Outfit stores or Dorothy Perkins srore in Ireland ParcelShop before 6pm next. Working days after the store you are visiting reopens be refunded in the of. Until 31 January 2021 from home to create your returns label you ’ ll find the perfect pair sandals! 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As soon as possible, giving the reason for your proof of posting your return to an colleague!